Privacy policy

Effective Date: 12 December, 2024

Introduction

My Bilty, operated by Dizixpert Techno Services Pvt. Ltd., is committed to protecting the privacy of its users. This Privacy Policy outlines how we collect, use, store, and safeguard the personal and business information provided by users of the My Bilty Lorry Receipt Management System. By using My Bilty, you agree to the collection and use of your data as described in this policy.

1. Information We Collect

We collect different types of information from users of the My Bilty platform, including:

  • Personal Information:
    • Full Name
    • Contact Information (Email address, Phone number)
    • User Role (Super Admin, Transporter Admin, Driver)
  • Business Information:
    • Company Name
    • Address and Contact Information
    • Business Identification Numbers (e.g., GST number)
  • Transactional Information:
    • Details of Lorry Receipts (Bilty) issued or received
    • Payment and Invoicing Information
    • Account Management details
  • Device and Usage Information:
    • IP Address
    • Browser type and version
    • Device type and operating system
    • Location data (based on device settings)
  • Communications:
    • Messages and other communications sent via the platform between Super Admins, Transporter Admins, and Drivers

2. How We Use Your Information

We use the collected information for the following purposes:

  • To provide and manage the My Bilty platform
  • To process transactions
  • To personalize your experience
  • To communicate with you
  • To ensure security

3. How We Protect Your Information

We take the security of your personal and business information seriously. Measures include encryption, access controls, and regular audits.

4. Data Retention

We retain your information as long as necessary for the purposes described in this policy and to fulfill legal obligations.

5. Sharing Your Information

We do not sell or rent your data. Information may be shared with service providers, legal authorities, or in business transfers as necessary.

6. Your Data Rights

  • Access
  • Correction
  • Deletion
  • Opt-Out

7. Third-Party Links

We are not responsible for the privacy practices of third-party websites linked from My Bilty.

8. Children's Privacy

My Bilty is not intended for individuals under eighteen. If such data is collected, it will be deleted promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy. Continued use of the platform indicates acceptance of changes.

10. Contact Us

If you have any questions, please contact us at:

Dizixpert Techno Services Pvt. Ltd.

Email: support@dizixpert.com

Phone: +91 9413389140

Address: Dizixpert Techno Services Pvt. Ltd., Sri Ganganagar Road, Jaipur Jodhpur By-Pass, Bikaner (Raj.) - 334001